General Manager’s Report, February 2018


Written by Mike Goodwin

On February 28, 2018

Administration and Operational Updates:

Docufree scanning project

Docufree has completed the scanning of all LHCC files which they were engaged to digitize and are currently working to verify, organize, and deliver the files for the Association’s use. At present they have completed such work on 40 boxes of documents (roughly 20% of the total number of boxes) and have made those available for examination, review, and use.

Tree replacements along Redland Road

The Association has ordered 20 Green Giant Arborvitae Trees from Reading Landscapes Inc. 12 of these trees will be utilized to fill the spots vacated by trees which have died in the storage area along Redland Road, with the remaining trees being utilized to replace trees that have died at the Maintenance and Trash Facility. Reading anticipates planting the trees in March so that they may be established early in the season while temperatures remain cool. The Maintenance crew will be watering the trees weekly or as needed to ensure they have adequate moisture during their first season.

Looking Forward

In the coming weeks staff will be meeting with vendors to begin gathering copy center lease and service proposals. Our current three-year lease agreement ends this summer. The Board should expect to see proposals and recommendations for consideration in the coming months.

Staff will be reviewing planned 2018 Replacement Reserve expenditures in the coming weeks with the goal of evaluating the current condition and remaining useful life of items slated for replacement such as the two zero-turn mowers, the street sweeper, and our main server. The Board should expect recommendations regarding these items in the coming months.

Member Services:

Payment Plans

The Association is currently filing liens against properties whose owners remain more than 60 days delinquent on their accounts. When such liens are filed, they are filed to include all dues accelerated for the 2018 fiscal year as well as those past due amounts as allowed by law. Members who are delinquent may be able to avoid such actions by arranging and agreeing to a payment plan which will bring your account back into good standing. Delinquent members wishing to avoid the encumbrance of a lien may contact Association Bookkeeper, Shannon Lanham, to arrange payment plan details. Shannon may be reached by phone at 540-888-3549, or by email at

Architectural Process assistance

With spring just around the corner, many members are likely formulating plans for property improvement projects, landscaping, etc. Such projects often give rise to questions regarding what approvals may or may not be necessary, and what information must be supplied for Architectural Committee review, etc. Mary Ott is here to help. Members having such questions or requiring information regarding the Architectural approval process, should contact Mary for assistance. Mary works closely with the Architectural Committee and serves as a liaison between the membership and the Committee. She is here to help and can explain the application process and provide recommendations as to what to include in submittals. Mary may be reached by phone at 540-888-3549, or by email at

Boat Slip, Storage, and Rack renewals due

As a reminder to the membership, boat slip leases, storage spots, and canoe and kayak rack rentals are all due for renewal in March. Boat Slips and Canoe/Kayak Rack rentals are due for renewal on or before March 6th; Boat and RV Storage spots are due by March 13th. If you plan to renew your current spot, please do so by the due date. Spots, slips and racks not renewed by the due dates will be offered to those wishing to change their currently assigned spots, and then will be offered to those on the waiting list once the due dates have passed. Members missing the due dates who contact the office after the dates have passed will be added to the end of the appropriate waiting list. No preferential treatment will be offered and spots may not be held past the due dates. Thank you for your understanding of this policy and its necessity for the sake of fairness to all members.

Maintenance Department Notes

The maintenance department has continued to cutback the underbrush, remove overgrowth, and to clean out accumulated ditch debris along community roadsides during the past month. The crew also continues to respond to weather events and after-hours emergencies to keep the roadways as safe as possible for traffic. Recent weather events resulted in many downed trees, icy roads, etc. which required much after- hours work by the crew in February. Many thanks to the crew for their efforts and dedication!

Now that the end of winter weather is drawing near, the maintenance department’s attention is beginning to focus more on preparations for the warm weather season. The crew has many projects to tackle over the next few months, including: building canoe racks and picnic tables, staining the Clubhouse deck and fishing pier, adding mulch to landscaped areas and the playgrounds, manicuring and placing sand upon the beaches, trimming back trees and shrubs prior to the bud swell, anchoring buoys in the lake, etc. The crew will be working hard to ensure that the Association’s common areas are well prepared in advance of the summer recreational season.

Mike Goodwin

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